Lloyds Bank recently launched its annual Business Digital Index. Broadly speaking it found that was some encouraging progress in the digital maturity of small business and charities in the UK but still much to do as there are still 1.6m small businesses and 100,000 charities lacked even basic digital skills.
However, if the 16% of these small businesses and 20% of the charities were to try just one more skill in the next 12 months, 75% of businesses and 68% of charities could have full Basic Digital Skills by the end of 2018.
Most of these will have become business owners in the 80s, 90s and Noughties, when digital skills weren't the prerequisite of running a successful company. So web design, e-commerce, SEO, pay-per-click (PPC) advertising, remarketing, social media and online data analysis were distant clouds on the horizon.